Tenant care that doesn't wait until Monday morning
Take maintenance reports, emergency calls and viewing requests around the clock — and dispatch the right trade instead of parking everything in a shared inbox.
Anruf läuft…
Wo Anrufe oft schieflaufen
Diese Probleme tauchen in fast jeder Warteschlange auf, lange bevor ein Agent übernimmt.
The phone is a second full-time job
Heating, water, keys, Nebenkosten — tenants call constantly. Every ring pulls a manager off owner reporting and contractor chasing.
Emergencies do not respect office hours
A burst pipe at 23:00 that hits voicemail is damage you will pay for, plus a tenant who has already called the Hausverwaltung next door.
Viewings, handovers and trades never line up
Coordinating tenant, owner and contractor by phone is how a two-day repair becomes two weeks.
Milian · KI-Agent
Anruf geht ein
Ein Mieter ruft an
Milian nimmt sofort ab und öffnet den passenden Branchenablauf. Bereich: Hausverwaltungen.
Wo der Agent dir Arbeit abnimmt
Gebaut für die Anrufe, die dein Team täglich bearbeitet. Kein Standardskript.
Maintenance triage
Reports are categorized — heating, water, electrical, lock — and prioritized so a leak does not sit behind a mailbox question.
Trade dispatch
Urgent jobs notify the contracted plumber or electrician with the address and access notes already captured.
Tenant questions
House rules, waste dates and Nebenkosten explanations come from your knowledge base; anything sensitive goes to the manager.
Viewings and handovers
Apartment viewings and key handovers get booked against the connected calendar instead of a chain of callbacks.
A written trail on every call
Every report is logged with time, unit and category — ready for owners, insurers and the next shift.
Night and weekend emergency line
After-hours callers still get a human-sounding intake, with true emergencies escalated to the on-call number immediately.
Für jedes Anrufvolumen gebaut
Drei Zahlen zeigen, was der Agent bei jedem Anruf leistet.
Less time managers spend on routine tenant calls
Emergency maintenance intake, including nights
Faster first response on heating and water reports
Die Bausteine hinter diesem Ablauf
Diese Teile der Plattform nutzt dein Team für diesen Ablauf am häufigsten.
Fragen vor dem Start
It captures the report and can notify the contracted trade or on-call number you configure. The contractor still does the work; the agent stops the ticket from waiting until morning.
So arbeitet Famulor für dein Team
Starte einen Agenten für diesen Ablauf, gib ihm eine Aufgabe und ruf ihn in wenigen Minuten selbst an.
