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iMessage and SMS
Customers text your Linq number and the agent answers in the same thread.
Understands reactions
The agent also sees when a customer reacts to a message.
Clean replies
Replies arrive as easy-to-read plain text, like a normal chat.
Teammate handoff
Your team sees every thread in History and takes over with every earlier message.
What the agent does here
The parts of this feature teams use first on a live call.
Replies in the thread
The agent replies in the conversation the customer started.
Your Linq number
The line stays in Linq and the agent takes the conversations on it.
Bookings by text
The agent checks your calendar and confirms the slot in the same conversation.
Numbers that matter
Services
2
iMessage and SMS on your Linq number
Always on
24/7
Every text gets an answer, even after hours
Events
3
Messages plus added and removed reactions
What ships with this feature
Each part of this feature, ready to run together from day one.
Replies in the thread
The agent replies in the conversation the customer started.
Your Linq number
The line stays in Linq and the agent takes the conversations on it.
Bookings by text
The agent checks your calendar and confirms the slot in the same conversation.
Answers from your docs
Your website, product data and documents supply the facts for every answer.
Signed webhooks
Famulor checks every delivery against the signing secret of your Linq subscription.
Human handoff
Pause the agent in History and answer yourself, with the full conversation in view.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Connect with your API key
Add your Linq API key under Settings, Channels, Linq, pick the agent and save.
- 02
Create the subscription
Create a webhook subscription in Linq with the Famulor URL. Linq shows the signing secret once.
- 03
Paste the secret
Paste the secret into the Famulor connection right away and save. The agent starts answering.
Live Demo
Sounds unreal? Try it now with a free test call
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1000+ integrations. AI-native.
Milian connects channels with the automation apps your team already uses.
Questions before you go live
Save the connection with your API key first, then create the Linq webhook subscription with the Famulor URL and paste the one-time signing secret into Famulor.
Let Famulor answer on iMessage.
Start free. Your Linq number answers from the first text.
No credit card required · GDPR compliant · first agent live in under a week