Your AI agent for Zendesk tickets.
Automatically. In public.

Connect your AI agent to Zendesk with one click. It reads every new ticket and replies to the requester in public, right away.

  • GDPR compliant
  • EU hosted
  • Live in 1 week
Famulor AI agent posting a public reply to a Zendesk ticket

Powered by

  • Anthropic
  • OpenAI
  • ElevenLabs
  • Deepgram
  • Cartesia
  • Twilio
  • Gladia
  • AWS
  • Microsoft Azure
  • Cloudflare
  • Google Gemini
Highlights

What the agent does here

The parts of this feature teams use first on a live call.

Automatic public replies

The agent reads each new ticket and the reply goes out publicly to the requester.

Instant first response

No ticket sits in the queue, the agent replies the moment it lands.

1-click OAuth connect

Authorize your Zendesk account, no API keys or webhooks to configure.

Results

Numbers that matter

Zendesk businesses

200k+

Zendesk runs support for teams worldwide

One-click connect

OAuth

No setup fields, just authorize and go

Ticket coverage

24/7

The agent reads and replies around the clock

Customer story

Our Zendesk queue used to sit for hours before anyone touched it. Now the agent replies the moment a ticket comes in, and our team only steps in for the hard cases.
N
Nina Brandt
Support Lead, Helvia Systems GmbH
Features

What ships with this feature

Each part of this feature, ready to run together from day one.

Automatic public replies

The agent reads each new ticket and the reply goes out publicly to the requester.

Instant first response

No ticket sits in the queue, the agent replies the moment it lands.

1-click OAuth connect

Authorize your Zendesk account, no API keys or webhooks to configure.

Replies in any language

The agent replies automatically in the language the ticket was written in.

Always on

Weekends, nights, holidays: tickets get answered either way.

One agent, every channel

The same AI agent handling chat and voice also covers Zendesk.

How it works

Live in a few steps

No lengthy setup: most teams are live the same week.

  1. 01

    Enable the Zendesk channel

    Open channels in your workspace and pick Zendesk for your agent.

  2. 02

    Connect with OAuth

    Click Connect and authorize your Zendesk account, no fields to fill in.

  3. 03

    Go live

    The agent starts reading new tickets and replying to requesters right away.

Live Demo

Sounds unreal? Try it now with a free test call

Curious how our AI agents work?

Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.

Agent is trained to discuss Famulor services and book appointments.

Demo AI agent
Demo AI agent

Famulor representative

🇺🇸English

The call will automatically end after 5 minutes

SLIDE TO CALL

Slide the button to the right

You will receive an SMS verification code

FAQ

Questions before you go live

Yes. Once connected, it reads new tickets and posts a public reply to the requester automatically.

Get started

Answer Zendesk tickets in seconds.

Start free, the agent covers your tickets around the clock.

No credit card required · GDPR compliant · first agent live in under a week