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Seven networks, one agent
Bluesky, Reddit, Instagram, Facebook, Telegram, WhatsApp and X run through one Zernio inbox.
Replies on the same network
The reply goes back through Zernio on the network the customer wrote on.
DMs and comments
The agent receives new direct messages and comments from your inbox.
Teammate handoff
Your team sees every thread in History and takes over with every earlier message.
What the agent does here
The parts of this feature teams use first on a live call.
One inbox for everything
Connect Zernio once instead of seven integrations, and the agent covers every account.
Replies in the network
A message on Reddit gets its answer on Reddit. Same for Bluesky or X.
Answers from your docs
Products, prices and FAQs come from your knowledge base, the same on every network.
Numbers that matter
Networks
7
Bluesky, Reddit, Instagram, Facebook, Telegram, WhatsApp, X
Webhook
1
One signed webhook for every network
Always on
24/7
Every DM gets an answer, weekends included
What ships with this feature
Each part of this feature, ready to run together from day one.
One inbox for everything
Connect Zernio once instead of seven integrations, and the agent covers every account.
Replies in the network
A message on Reddit gets its answer on Reddit. Same for Bluesky or X.
Answers from your docs
Products, prices and FAQs come from your knowledge base, the same on every network.
In the customer’s language
The agent replies in the language the message was written in.
Signed delivery
Famulor checks every delivery against the secret you set in Zernio.
Human handoff
Pause the agent in History and answer yourself, with the full conversation in view.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Set up Zernio
Connect your social accounts in Zernio, create an API key with read and write access, and choose a signing secret.
- 02
Connect in Famulor
Add the API key and secret under Settings, Channels, Zernio, then pick the agent.
- 03
Add the inbox webhook
Create the Zernio webhook for message.received and comment.received with the Famulor URL.
Live Demo
Sounds unreal? Try it now with a free test call
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1000+ integrations. AI-native.
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Questions before you go live
Add the API key and signing secret in Famulor, then create the Zernio inbox webhook with the Famulor URL and the same secret.
One agent for every social DM.
Start free. Connect Zernio and answer DMs from seven networks.
No credit card required · GDPR compliant · first agent live in under a week