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iMessage, RCS and SMS
The agent replies on the same service the customer used to write in.
Your Sendblue number
Customers text your existing Sendblue number and the agent takes the thread.
Meeting booker
Books an open slot right in the conversation, no back and forth.
Teammate handoff
Your team sees every conversation in History and takes over with every earlier message.
What the agent does here
The parts of this feature teams use first on a live call.
Replies on the same service
If the text arrives on iMessage, the agent answers on iMessage. Same for RCS and SMS.
Your existing number
Use your Sendblue number in E.164 format, customers keep texting it as usual.
Bookings by text
The agent checks your calendar and confirms the slot in the same conversation.
Numbers that matter
Services
3
iMessage, RCS and SMS on one number
Always on
24/7
Every text gets an answer, even after hours
Receive webhook
1
One webhook of type receive is enough
What ships with this feature
Each part of this feature, ready to run together from day one.
Replies on the same service
If the text arrives on iMessage, the agent answers on iMessage. Same for RCS and SMS.
Your existing number
Use your Sendblue number in E.164 format, customers keep texting it as usual.
Bookings by text
The agent checks your calendar and confirms the slot in the same conversation.
Answers from your docs
Your website, product data and documents supply the facts for every answer.
Signed webhooks
Famulor checks every delivery against the signing secret you choose.
Human handoff
Pause the agent in History and answer yourself, with the full conversation in view.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Copy your credentials
Copy the API key ID, API secret and your sender number in the Sendblue dashboard. Choose a signing secret.
- 02
Connect in Famulor
Add everything under Settings, Channels, Sendblue, then pick the agent.
- 03
Add the receive webhook
Under Developer, Webhooks add a receive webhook with the Famulor URL and the same secret.
Live Demo
Sounds unreal? Try it now with a free test call
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Questions before you go live
Add the API key ID, API secret, sender number and a signing secret in Famulor. Then add a receive webhook with the Famulor URL in Sendblue.
Let Famulor answer on iMessage.
Start free. Your Sendblue number answers from the first text.
No credit card required · GDPR compliant · first agent live in under a week