4.8Mattermost, built for AI agents.
AI-native with Milian.
Connect an AI agent to your Mattermost channel. It answers questions in your help or ops room, around the clock.
- GDPR compliant
- EU hosted
- Live in 1 week
Powered by
- Anthropic
- OpenAI
- ElevenLabs
- Deepgram
- Cartesia
- Twilio
- Gladia
- Soniox
- xAI Grok
- AWS
- Microsoft Azure
- Cloudflare
- Google Gemini
Channel replies
The agent answers in your public Mattermost channel as its own bot account.
Trigger words
Choose whether every post or only posts with a trigger word get an answer.
Self-hosted or Cloud
Works with your own Mattermost server and with Mattermost Cloud.
Every thread in History
Question and answer land in History. Pause the agent and take over whenever you want.
What the agent does here
The parts of this feature teams use first on a live call.
Answers in the channel
Your team posts in the channel and the agent answers right there.
Channel or trigger word
Pick one channel, one or more trigger words, or both.
Answers from your docs
Runbooks, wiki pages and documents in your knowledge base supply the facts.
Numbers that matter
Always on
24/7
Channel questions get an answer at night too
Hosting options
2
Your own server or Mattermost Cloud
Steps to go live
3
Bot account, outgoing webhook, assign the agent
What ships with this feature
Each part of this feature, ready to run together from day one.
Answers in the channel
Your team posts in the channel and the agent answers right there.
Channel or trigger word
Pick one channel, one or more trigger words, or both.
Answers from your docs
Runbooks, wiki pages and documents in your knowledge base supply the facts.
Tools in the conversation
The agent uses your API and MCP tools, for example to look up a status.
Everything in History
Filter History by Mattermost to see every thread with its reply and analysis.
One agent, every channel
The same agent also works in Slack, Teams, on the phone and over email.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Create bot and webhook
Create a bot account and an outgoing webhook for your channel in Mattermost. Copy both tokens.
- 02
Connect in Famulor
Add server URL, bot token and webhook token under Settings, Channels, Mattermost, then pick the agent.
- 03
Set the callback URL
Set the Famulor URL as the outgoing webhook callback and invite the bot to the channel.
Live Demo
Sounds unreal? Try it now with a free test call
Curious how our AI agents work?
Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.
Agent is trained to discuss Famulor services and book appointments.
Demo AI agent
Famulor representative
1000+ integrations. AI-native.
Milian connects channels with the automation apps your team already uses.
Questions before you go live
Create a bot account and an outgoing webhook, add the server URL and both tokens in Famulor, then set the Famulor URL as the callback.
Bring your AI agent into Mattermost.
Start free. Your help channel gets answers, even after hours.
No credit card required · GDPR compliant · first agent live in under a week