5.0Replies inside Microsoft Teams.
Instantly. Around the clock.
Connect an AI agent to Microsoft Teams: it answers chats, qualifies requests, and hands off complex cases to your team.
- GDPR compliant
- EU hosted
- Live in 1 week
Powered by
- Anthropic
- OpenAI
- ElevenLabs
- Deepgram
- Cartesia
- Twilio
- Gladia
- AWS
- Microsoft Azure
- Cloudflare
- Google Gemini
What the agent does here
The parts of this feature teams use first on a live call.
Instant replies
The agent replies instantly in Teams, qualifies the request, and books the appointment.
Channels and direct chats
The agent answers in Teams channels and in one-to-one chats, using the same setup.
Human takeover
On complex requests the agent hands the chat to your team, with full history.
Numbers that matter
Teams users worldwide
320M+
Teams is the standard for internal chat in companies worldwide
Availability
24/7
The agent replies in Teams, nights and weekends included
Reply time
Instant
The agent replies in the Teams chat with no queue
Customer story
“The agent answers routine questions right inside Teams, our helpdesk now only handles the tricky cases.”
What ships with this feature
Each part of this feature, ready to run together from day one.
Instant replies
The agent replies instantly in Teams, qualifies the request, and books the appointment.
Channels and direct chats
The agent answers in Teams channels and in one-to-one chats, using the same setup.
Human takeover
On complex requests the agent hands the chat to your team, with full history.
Team routing
Route requests automatically to the right department or channel in Teams.
Your own Azure Bot
The agent runs through the Azure Bot in your own tenant, so credentials stay with you.
One agent, every channel
The same agent replies in Teams, WhatsApp, phone, and chat, sharing one knowledge base.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Create an Azure Bot
Set up a bot in Azure and note the Microsoft App ID and the app password (client secret).
- 02
Add your credentials
Enter the App ID, app password, and optionally the Azure AD tenant ID in Famulor, then save.
- 03
Connect the webhook
Paste the webhook URL from Famulor into the Bot Framework messaging endpoint, then the agent goes live.
Live Demo
Sounds unreal? Try it now with a free test call
Curious how our AI agents work?
Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.
Agent is trained to discuss Famulor services and book appointments.
Demo AI agent
Famulor representative
Questions before you go live
Yes. You need Azure access to create a bot and generate the App ID and app password.
Bring your agent into Microsoft Teams.
Start free. The agent replies in Teams around the clock.
No credit card required · GDPR compliant · first agent live in under a week