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Replies to every customer
Customers who message your Official Account get the answer in the same LINE chat.
Answers from your docs
Prices, opening hours and product questions come from your knowledge base.
Meeting booker
Books an open slot right in the chat, no back and forth.
Teammate handoff
Your team sees every chat in History and takes over with every earlier message.
What the agent does here
The parts of this feature teams use first on a live call.
Instant replies
The agent answers every message to your Official Account, no waiting.
In the customer’s language
Japanese, Thai, Chinese or English: the agent replies in the language of the message.
Bookings in chat
The agent checks your calendar and books the slot while the customer is still in the chat.
Numbers that matter
Always on
24/7
Customers get an answer at night and on weekends too
Account to agent
1:1
One connection is one Official Account with one agent
Steps to go live
3
Token, webhook, assign the agent
What ships with this feature
Each part of this feature, ready to run together from day one.
Instant replies
The agent answers every message to your Official Account, no waiting.
In the customer’s language
Japanese, Thai, Chinese or English: the agent replies in the language of the message.
Bookings in chat
The agent checks your calendar and books the slot while the customer is still in the chat.
Answers from your docs
Your website, product data and documents supply the facts for every answer.
Human handoff
Pause the agent in History and answer yourself, with the full conversation in view.
One agent, every channel
The same agent that handles WhatsApp, phone and email also answers on LINE.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Create a Messaging API channel
Create a Messaging API channel in the LINE Developers Console. Copy the channel secret and a long-lived access token.
- 02
Connect in Famulor
Add the token and secret under Settings, Channels, LINE, then pick the agent.
- 03
Turn on the webhook
Paste the Famulor URL as the webhook URL, verify it and switch on Use webhook.
Live Demo
Sounds unreal? Try it now with a free test call
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Agent is trained to discuss Famulor services and book appointments.
Demo AI agent
Famulor representative
1000+ integrations. AI-native.
Milian connects channels with the automation apps your team already uses.
Questions before you go live
Create a Messaging API channel, add the channel access token and channel secret in Famulor, then set the Famulor URL as the webhook in the LINE console.
Let Famulor answer on LINE.
Start free. Your Official Account answers from the first message.
No credit card required · GDPR compliant · first agent live in under a week