Webex AI AgentThe #1 voice AI for lead conversionOMR Reviews4.8

Webex, built for AI agents.
AI-native with Milian.

Connect an AI agent to Webex. It answers direct messages and mentions in spaces, and the reply stays in that conversation.

  • GDPR compliant
  • EU hosted
  • Live in 1 week

Powered by

  • Anthropic
  • OpenAI
  • ElevenLabs
  • Deepgram
  • Cartesia
  • Twilio
  • Gladia
  • Soniox
  • xAI Grok
  • AWS
  • Microsoft Azure
  • Cloudflare
  • Google Gemini
Your AI agent for Webex

Direct messages

A 1:1 room with the bot becomes a private help desk for everyone on the team.

Mentions in spaces

In group spaces the agent answers as soon as someone mentions it.

Buttons in chat

The agent understands clicks on the buttons it posted.

Every thread in History

Message and reply land in History. Pause the agent and take over whenever you want.

Highlights

What the agent does here

The parts of this feature teams use first on a live call.

Answers every DM

Message the bot directly and the agent answers in the same room.

Space mentions

Mention the bot in a group space and the reply stays in that conversation.

Answers from your docs

Policies, handbooks and your website supply the facts for every answer.

Results

Numbers that matter

Private help desk

1:1

Anyone can message the bot directly

Always on

24/7

Team questions get an answer after hours too

Webhooks

2

One for messages, one for button clicks

Features

What ships with this feature

Each part of this feature, ready to run together from day one.

Answers every DM

Message the bot directly and the agent answers in the same room.

Space mentions

Mention the bot in a group space and the reply stays in that conversation.

Answers from your docs

Policies, handbooks and your website supply the facts for every answer.

Meetings and tools

The agent books meetings and uses your API and MCP tools in chat.

Everything in History

Filter History by Webex to see every thread with its reply and analysis.

One agent, every channel

The same agent also works in Teams, Slack, on the phone and over email.

How it works

Live in a few steps

No lengthy setup: most teams are live the same week.

  1. 01

    Create the Webex bot

    Create a bot in the Webex Developer Portal and copy its access token.

  2. 02

    Connect in Famulor

    Add the token and a webhook secret under Settings, Channels, Webex, then pick the agent.

  3. 03

    Register the webhooks

    Register messages and attachmentActions with the Famulor URL. The agent starts answering.

Live Demo

Sounds unreal? Try it now with a free test call

Curious how our AI agents work?

Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.

Agent is trained to discuss Famulor services and book appointments.

Demo AI agent
Demo AI agent

Famulor representative

🇺🇸English

The call will automatically end after 5 minutes

SLIDE TO CALL

Slide the button to the right

You will receive an SMS verification code

FAQ

Questions before you go live

Create a bot in the Webex Developer Portal, add its token and a webhook secret in Famulor, then register two webhooks with the Famulor URL.

Get started

Bring your AI agent into Webex.

Start free. Your team gets answers without waiting on anyone.

No credit card required · GDPR compliant · first agent live in under a week